Buy

Cookies

By using this and our other websites, you consent to cookies being used in accordance with our policy. If you do not consent, you have the ability to disable cookies using the cookie consent tool, simply click the icon in the bottom left corner to configure your preferences.

Cookie Notice

A “cookie” is a piece of information in the form of a very small text file that is placed on an internet user's hard drive. It is generated by a webpage server, which is essentially the computer that operates a website. The information the cookie contains is set by the server and it can be used by that server whenever the user visits the site. A cookie can be thought of as an internet user's identification card, which tells a website when the user has returned (Source). We may also use other similar technologies (e.g, pixel tags and web beacons) when you visit our websites and use our mobile applications, which seek information stored on your device. For the purposes of this notice, all such technologies are referred to as “Cookies”. Using cookies enables us to provide you with certain features and provides us with information regarding website visits or use of our applications. We may also use cookies to allow us to make the sites and apps more user-friendly. Updates to privacy regulations means you as the internet user have the right to reject the use of cookies on your device, and website owners must provide this ability when you visit their website. Some cookies are necessary for allowing the site to function optimally and allow its features to give you the best user experience, but some are non-essential, and you have the option to reject them and enjoy most of the features on the website.

We use a third-party cookie management tool called from Civic UK. Using this tool, you can accept or reject cookies, and toggle certain types of cookies to give us permission to place them on your device. These types of cookies are divided into 4 categories;

Necessary cookies

These enable core functionality such as page navigation. The website cannot function properly without these cookies and can only be disabled by changing your browser preferences.

Performance cookies

These allow parts of the website like videos to work. Disabling will cause parts of the website to behave in unexpected ways.

Advertisement cookies

These collect information about how the user uses the website and interacts with advertisements which lead to this website.

Analytical cookies

These help us to improve our website by collecting and reporting information on its usage.

Find out more about the Civic UK cookie management tool on the Civic UK website and view their Privacy Statement.

Changing cookie settings in your browser

Your mobile device also provides tools to manage the application’s ability to access information contained on your terminal. If you want to delete any cookies that are already on your computer or to stop cookies being accepted in future, you should refer to your browser manufacturer's instructions by clicking "Help" in your browser menu. Instructions for:

• Chrome 

• Mozilla 

• Internet Explorer 

• Safari

Third-party cookies for analytics purpose 

This site uses cookies to store information on your computer.

Some of these cookies are essential, while others help us to improve your experience by providing insights into how the site is being used.

In order to provide our visitors with a better service, when Analytical cookies are enabled, we measure the number of page views, the number of visits, the different actions performed by visitors on our site, the geo-location of our visitors and the number of times visitors return to our site. For this purpose, we use the Google Analytics web tool. In this context, cookies are used to carry out relevant and detailed statistical research. The cookie is used in addition to the JavaScript tag, and through the use of cookies it becomes possible to refine the analyses of JavaScript tags, and they also enable Google Analytics users to recognize visitors each time they visit their site. These cookies store information relating to only one internet user ID, and under no circumstances is this information used to collect personal data about the visitors. All of the results which are obtained are then compiled and are completely anonymous. The results provide information on the navigation and behaviour of internet users on the websites, information such as: the number of visitors, the number of visits, the number of pages viewed and other information that is necessary for the effective measurement of internet user interests. With these results it is then possible to improve the ergonomics and content of such websites.

Google Analytics information

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. In case IP-anonymization is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the whole IP address first be transferred to a Google server in the USA and truncated there. The IP-anonymization is active on this website. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage. The IP address that your browser conveys within the scope of Google Analytics will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser or the Civic UK cookie management tool our site employs, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Add-on for your current web browser.
 

Campaign Monitor Cookie

We use third-party marketing software from a company called Campaign Monitor to send our emails. We use cookies as part of tracking, so we have information on email open rates and click through rates. We also track activity on the website. For example, visitors can download marketing white papers from the site and we use cookies to see who does this and if they then visit other parts of our website. For more information on Campaign Monitor’s privacy and cookie policy, please visit Campaign Monitor terms and policies.  

How does it work?

• We embed a Civic UK Javascript snippet on our sites. When visitors come to a site, we place a cookie in the visitor’s web browser (if there wasn’t already one) and send messages to our servers about that visitor’s web activity.

• This behaviour is very functional and very similar to other web-tracking scripts such as Google Analytics.

• Our cookie is a first-party cookie, and only visible to us. 

What does Civic UK Capture? 

When on a page, Munchkin automatically gathers the following information:

• Page Visits 

• Link Clicks 

• IP Address 

• Referrer 

• Our cookie ID  

How to disable cookies

You can disable cookies either via your browser settings, or quickly and easily using the Civic UK cookie management tool on our website. The first time you visit our website on a device, or after you clear your cookie history from your browser, you will be prompted to accept or decline cookies. You can also use the toggles to turn each type of cookie on or off; Performance cookies, Advertisement cookies and Analytical cookies can all be toggled on or off.

If you want to change the cookie settings for our websites, you can access this tool at any point while on our websites by clicking the Civic UK icon in bottom left corner of your screen.

If you do turn all cookies off, it’s important to remember that this may affect the correct functioning of this, and other, websites you visit. You can find out more about turning cookies off at the independent website www.allaboutcookies.org

Last update: 24th May 2022

Looking for multi-room smart heating?

Check out our new Wiser heating system and benefit from room by room control.

Get Wiser